Refund & Cancellation Policy

Effective Date: 01 November 2025

Company Name: VisitingCard

Website: www.visitingcard.site

1. Introduction

This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed for VisitingCard services. By purchasing or subscribing to our services, you agree to this policy.

2. Service Nature

VisitingCard provides digital products and services including online visiting card creation, customization, and sharing. As these are digital services, refunds are generally limited and subject to verification.

3. Cancellation Policy

- Users may cancel their subscription or service at any time through their account dashboard or by contacting our support team.

- Cancellation requests made after billing may not automatically result in a refund.

- Once a digital card or related service has been created and delivered, cancellation is not possible.

4. Refund Eligibility

Refunds may be issued only under the following conditions:

- The payment was processed by error or duplicate transaction.

- The service was not delivered or activated due to a technical issue on our side.

- A valid refund request is made within 7 days of purchase.

Refund requests outside of these conditions may not be accepted.

5. Non-Refundable Services

The following services are non-refundable:

- Completed digital card design or customization.

- Subscription fees after usage or access to premium features.

- Any promotional or discounted offers.

6. Refund Process

- To request a refund, users must email support@visitingcard.site with their registered details and reason for refund.

- Approved refunds will be processed to the original payment method within 7–10 business days.

- VisitingCard reserves the right to approve or reject refund requests based on the nature of the case.

7. Automatic Renewals

Some subscriptions may auto-renew based on the plan selected. You can disable auto-renewal from your account settings at any time before the next billing date.

8. Contact Information

For refund or cancellation assistance, please contact:

Email: support@visitingcard.site